GREENVILLE, NC, May 18, 2020—DataGroup Technologies, Inc., a local IT services company, is raising awareness about the importance of managed services providers (MSPs) in advance of Global MSP Day, celebrated this year on Thursday, May 21st. DataGroup Technologies will be releasing new information on their website, sharing helpful tips and resources on their social media accounts, and inviting the community to engage in conversation about the essential services MSPs provide.
Managed services providers offer businesses the opportunity to outsource IT operations to third-party experts. The MSP takes on the responsibility of designing, installing, updating, and managing the business’s IT systems. Throughout the current health crisis, trusted managed service partners have been ensuring that their customers can continue to operate in safe, functional work environments. With many businesses being forced to move to remote working and not having the skill in-house to execute these transitions, the role of the managed service provider has become even more crucial.
Over the past two months, DataGroup Technologies, Inc. (DTI) based in Greenville, NC, has successfully assisted a number of its customers in making the move from conducting business in a physical workspace to working remotely. DTI helped WIMCO Corp. transition its 100 employees to remote work within 24 hours. The Housing Authority of the County of Wake was able to transition their 50 employees to work-from-home operations within a day as well, thanks to DataGroup’s dedicated team of technical engineers.
Patti King at JSmith Civil, LLC, a construction company based in Goldsboro, NC, recalls how DTI was able to transition JSmith’s 40 employees to working remotely in just two hours. “The techs at DataGroup are always very responsive and supportive. In the last couple of months, many of us had to work remotely, and working remotely added a different layer of possible issues. We worked closely with Brad and Teaven at DataGroup, and they continuously provided support to our employees during this time. Whenever I speak with them about an issue, I know it’s going to be taken care of quickly. They possess a whole new level of understanding and knowledge.”
DataGroup Technologies, Inc., is a veteran-owned IT service provider company, offering IT services and solutions to businesses of all sizes and industries. With nearly 20 years of proven experience, DTI strives to provide significant value and outstanding service to all of their clients by acting as the business’s IT group. DataGroup is passionate about working with each of their clients to make the most out of their technology. For more information, visit dtinetworks.com or call 252.329.1382.