Elision Technolab LLP is renowned for its advanced contact center solution. The company has been catering to various industry verticals and some big names in India with its call center software. Recently, the spokesperson of the company has announced to offer call center solution Philippines. It is a call center solution which is developed to meet the needs of the BPOs (Business Process Outsourcing) and call centers in the Philippines.

“The whole call center industry commenced in the Philippines. The call centers in the Philippines started with basic services and now reached to a level that they handle the call center business of $150 billion. The call center industry is one of the fastest growing industries in the Philippines. The call centers in the Philippines majorly cater customers in the USA and Europe. As we know, the customers in these targeted continents need very professional services. Thus, the call centers in the Philippines need a custom made call center solution”, shared spokesperson of the Elision Technolab LLP.

He continued sharing more details and stated, “Our founder visited the Philippines in recent past and also appointed an employee over there. We had a team who researched the call center and BPO model in Philippine and the most needed features in the call center software for a call center in the Philippines. Based on the collected information, we have designed and developed a custom call center solution.”

As per the shared details, this call center solution is provisioned with a wide array of features and can be used in any type and size of call centers in the Philippines. The company also provides customization in this call center software to meet the custom needs of the independent call centers in the Philippines.

“Our Call Center Solution Philippines is custom made for the Filipino call centers and can be used as it is. We also provide additional add-ons which can be integrated to achieve advanced functionalities such as Email, Fax, Soundboard Avatars, Graphical Reports, etc. These features are available as additional add-ons which can be purchased to get integrated into this call center solution. We also provide a third party API and solution integration to provide a unified call center solution to the BPOs in the Philippines. Other than all these features, if any call center or BPO has some custom need, we provide custom development and customization to make sure they get the best call center software’, shared spokesperson of the company.

This is ready to use call center product which comes in different packages. The owners of the call centers can choose the package based on their need.

About Elision Technolab LLP

It is a leading VoIP company. Its headquarter is in Ahmedabad along with the presence in Delhi and Mumbai cities of India. The company also has its presence in the USA and Mexico. It offers unified communication solutions to its customers all across the globe. The call center software Philippines is one of the communication solutions offered by the company. For more details, please visit https://www.elisiontec.com/contact-center-solution