Communication plays a vital role in assisting the businesses to become more productive. Major business expansions rely on communication using phone or internet. VoIP services are helping achieve effective communication with lower rate for long distance calls with excellent voice speed & clarity. VoIP service providers can provide services like broadband connections via landline, internet telephony for individual, hosted VOIP, self-hosting IP-PBX Premises based VOIP services and customised high-end package considering flexibility & security. With markets being clogged with several VoIP offerings it tends to get difficult to choose the one that suits your requirements. A wrong choice here can turn to a costly affair in terms of time, efforts & ultimately financial loss. Here we will discuss about the parameters one should consider before finalizing a VoIP service provider.

Cost, Quality Services & Value-addition:
Cost is the foremost factor to consider for any business decision and when choosing a VoIP service provider one must ascertain the budget as well as features one really needs. There are several add-on benefits that help users to enhance their existing systems at negligible price. These include – expert greetings, music on hold, call forward, TrueACD queuing, softphone, time-based routing, toll-free numbers, unlimited extensions, call analytics, call queues, call recording and call routing. It is therefore important to rate value-added features, quality & cost correspondingly.