AYN InfoTech Ltd: Renowned Customer Relationship Management (CRM) with Artificial Intelligence & Machine Learning


Posted October 19, 2020 by AYNInfoTechLtd

AYN InfoTech Limited is an independent, leading IT firm specialized in the emerging digital transformation.

 
AYN InfoTech Launches a Smart Technology-driven Pine Customer Relationship Management Software.

Businesses are finding it stiff to keep up with changing consumer demands. With the evolution of technology, customers have overwhelmingly increased their expectations for customization, solutions, responsiveness, flexibility, and delivery. A business's success depends on its customers and experience with products and services. But how do you do that? Customer Relationship Management software is the sole solution to keep up with customers and ever-changing demands.

Earlier CRM was used for gathering, storing, and structuring data for easy access to information. It was used as a database and does not have any smart functionalities like data analysis and data interpretation to provide meaningful insights.

As the world is digitizing, it becomes necessary to have a smart solution to provide a digitized solution. A smart CRM that is empowered with various technologies like Artificial Intelligence, Blockchain, and IoT is the solution that adapts to the new era of digital transformation.

If you have Pine CRM, you have Customers.

AYN InfoTech's Pine CRM is a smart solution that deals with the latest challenges by leveraging technologies like Artificial Intelligence, blockchain, and IoT. Pine CRM enhances customer experience and helps organizations to segregate data efficiently to manage leads in sales, and grows business exponentially.

The Effect of Pine CRM on Customer Experience

AI Can think and understand like humans. AYN InfoTech provides Pine CRM software with some capabilities that can do much more than just collecting and storing of data. With the help of AI and ML, Pine CRM software process a colossal data then analyze to detect patterns and predict behavior, which also calculates future risks in the business.

Previously, CRM software would perform the basic function of extracting data from emails, address books, purchases, and form submission. It arranged and collected final sales and accurate information about consumers and sales, which was used to make informed data-driven decisions and actively resolve customer problems.

However, Pine CRM software can give you a complete 360-degree view of the customer interactions gathered in real-time.

How will the integration of AI boost the efficiency of Pine CRM?

AI enhances the performance of Pine CRM software. As it delivers predictive behavior results that can help build targeted offers for customers. It makes better business strategies by providing a holistic view of the customers' entire journey from prospect until retention.

For more details, download Pine CRM whitepaper @ https://www.ayninfotech.com/product/pine/download/

Let's understand how Pine CRM accomplish Customer Relationship Goals

1. Understanding Customers' Behavior

Customers' experience is the main reason behind any organization's success. Sales and marketing strategies also play an essential role in expanding business. Companies need to adopt Smart CRM, which will help them to optimize their sales and marketing strategies.

AI-powered Pine CRM can interpret data to identify such customers who are more likely to make another purchase by analyzing data and make more personalized actions. It creates a better customer experience by providing timely service, support, and solutions. Such timely service and customer experience generate a positive brand image, which further leads to business growth. An immediate response from the company shows the importance of customers and generates more leads.

With the help of Pine CRM, companies can automate common questions that free up extra time for customer representatives to focus on more critical issues.

2. Pine CRM Developer Platform

Another critical aspect of Pine CRM software is the developer platform, which enables users to extend the application as per the future requirements. It has open APIs which can let any feature and even application to integrate with Pine CRM to perform well.

If the organization has an HRMS system and is about to implement Pine CRM, the open API lets integrate the HRMS application with the Pine CRM. Similarly, any application in the sales and marketing can be easily integrated with Pine CRM, which in return increases the performance of the organization.

3. Facilitating Lead Management

As a human, your sales representative may forget to follow up on any lead, or they may have more on their plate. Either way, any organization can't afford to lose a lead, especially the qualified ones.

Pine CRM helps to simplify lead management. AI can act as the sales representatives, without involving any sales representative, AI-powered Pine CRM sends out relevant messages to a lead via SMS or emails.

And once the lead is marked, a sales representative can work on the qualified leads. This helps to save time and focus more on qualified leads. Pine CRM takes care of the rest.

In short, Pine CRM software is revolutionizing the way we engage and nurture our leads, and make follow-up too easy.

4. Closing in More Leads

Pine CRM provides comprehensive details on parameters like lead scoring, price optimization, forecasting, cross-selling, and more.

Besides, Pine CRM can analyze past sales scenarios, including the accepted and rejected deals, customer behavior, and provides full insight into it. It analyzes data to make proper recommendations, which further helps sales representatives at each stage of the sales pipeline.

It also helps you identify different strategies and understand which is working and which can be improved. It's a complete package for your marketing and sales team, leading to an increased number of closes.

In short, Pine CRM helps to boost your revenue.

Contact us for more details - https://www.ayninfotech.com/contact/

Conclusion

Pine CRM is a technology-driven solution that helps business grow exponentially. It leverages AI and ML to understand the data better and analyze it further to provide a data-driven decision. It reduces loopholes in any organization and improves customer experience, engagement, and service.

The Pine CRM is a gateway to a more profitable business.

About AYN InfoTech

AYN InfoTech Limited is an independent, leading IT firm specialized in the emerging digital transformation as well as efficient Enterprise business applications (CRM, ERP, CBS, Healthcare) implementations, ranging from mid - to large-sized private- and public-sector organizations globally. We work on innovative ideas by leveraging technologies like AI, Blockchain, and IoT to provide excellent products and services.

Our services are customer-centric and deal with the client's business transformation objectives by transforming its people, processes, and technology by adapting to unique methodology.

Our business ethics and operations are guided by our vision to be the most customer-centric and valued Information Technology brand in the Industry.
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Issued By AYN InfoTech
Phone 18002668999
Business Address Rajashree Estate, 2nd Floor, Sr.No. 278/3
Hinjewadi Phase-2, Pune
Country India
Categories Blogging
Tags ayn infotech , crm , crm software , customer management software , customer relationship management
Last Updated October 19, 2020