Features of Microsoft Dynamics 365 Field Services


Posted July 15, 2021 by alletec

Dynamics 365 Field Service is an end-to-end solution that enables customers to transform their service operations by connecting individuals, places, and things to deliver customer-centric experiences.

 
Overview:

Dynamics 365 Field Service is an end-to-end solution that enables customers to transform their service operations by connecting individuals, places, and things to deliver customer-centric experiences. Field Service empowers organizations to move from being reactive to providing proactive field service, and to embrace new business models like outcome-based service or “anything-as-a-service.”

Ajay Mian, Co-founder & CEO of Alletec commented: "Microsoft Dynamics 365 Field Service is a complete Field Service Management solution, including service locations, customer assets, preventative maintenance, work order management, resource management, product inventory, scheduling and dispatch, mobility, collaboration, customer billing, and analytics. Working together with Microsoft, we implemented an integrated, cloud-based field service solution fueled by Dynamics, Azure, and IoT. The solution quickly helped reduce maintenance costs, provide better service to customers, and open new lines of business. Thank you to our clients, Microsoft, and our own team.”

Features of Microsoft Dynamics 365 Field Service

- Engage with customers at the right time and in the right place
- Set, track and report on appointments on a mobile device
- Determine the most efficient route for your field service team
- Optimize utilization of resources
- Provide field service representatives with a 360-degree view of the customer before they met with them
- Identify gaps in coverage and client interactions

Microsoft Dynamics 365 Field Service allows companies to manage salespeople, technicians, trainers, or other key personnel as they interact with clients and prospects outside the office.


About All E Technologies:

Alletec, a Microsoft Dynamics Gold Partner, helps you stay ahead with Intelligent Business Applications, also Connected Field Service solutions for Manufacturing. We help in bringing together - Company & Customers, Factory & Field Service, StoreFront & Supply Chain, Patients & Providers, People & Governments - by putting in place integrated operational systems of ERP, CRM, Collaboration Portals, Mobile Apps, and enable businesses to draw actionable insights from data.

With the experience of over 700 projects in industries spanning Manufacturing, EPC, Projects, Travel, eCommerce, Retail, Services, BFSI - for customers from over 30 countries across Americas, Europe, Africa, Middle East, and APAC - Alletec has remained amongst the most prominent and successful implementation partners for Dynamics 365 in these regions.

Alletec adopts a Hybrid-Agile methodology to enhance project outcome predictability. We use contemporary collaboration & DevOps tools, including Microsoft Teams, and Azure DevOps to execute projects with success.

The Implementation projects could be fresh implementations, solution upgrades, migration from a previous version, or transition from a different product. A number of productivity and assessment tools have been built to optimize time and enhance project success.

A link to the eBook on Hybrid Agile Framework for ERP implementations is available in the description below, along with several other links related to D365 Overview, Implementation Partners, and Solutions.

For more information:

All E Technologies
Website: https://www.alletec.com/
+91 120 3000 300
[email protected]
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Contact Email [email protected]
Issued By Alletec
Country India
Categories Technology
Tags Microsoft Dynamics 365 Field Services , Microsoft Dynamics 365 Partners , Microsoft Dynamics 365 Solutions
Last Updated July 15, 2021