Once you take out a maintenance contract, area of the service is'preventative maintenance'this really is carried out to cut back breakdowns over the period of the contract. And also this means, generally all replacement parts required to really get your photocopier back up and running, labour costs, genuine branded toner and call out fees are included.

Before buying or leasing your photocopier you will get a costing for each print you make so you simply purchase everything you use on a price per copy basis, so you will know up front that which you are probably be charged without having to concern yourself with a huge bill at the conclusion of the month.

The Assurances

Additionally, there are several assurances you get when taking out a site contract like copy quality assurance. Which means if you will find any issues with the grade of your print a copier engineer will come and sort the issue out.

Many companies ensure their engineers are manufacturer trained just before attending any call-outs, thus ensuring quick resolutions to problems. Focus on your machine can also be carried out based on the manufacturer's instructions giving a prolonged life to your photocopier, as opposed to getting the dreaded'down-time'with work pending but no method to print it.

Down time can be another factor when looking at a service contract because the less time it takes for an engineer to get out to the photocopier, the quicker you get to utilize the machine to print again. Many good copier companies target a response time to breakdown calls, generally around 4 hours maximum. So if your photocopier stops working each morning they are able to guarantee it to be working again that afternoon.

So What About System Software Upgrades?

Yet another thing to think about before taking out a site contract would be the system software upgrades you are offered that will be carried out free of charge. A photocopier is like a pc, over the word of one's agreement, which in some cases could possibly be 5 years, software will inevitably need upgrading so many companies try this so the gear stays serviceable, which is beneficial to any or all involved.

Most photocopier companies know over a specific time frame what parts will require replacing on a photocopier and the entire costs involved. It's in their finest interests to fit genuine parts from the very start to simply help prolong the life span of the many parts and keep consitently the copier running smoothly and healthily. Fitting budget, non genuine parts can have a detrimental impact on the daily running of the photocopier.