Acqueon to Present Lync Contact Solution, AiQ, at the 2014 Microsoft Worldwide Partner Conference


Posted June 24, 2014 by acqueonpr

Acqueon will be holding live demonstrations of AiQ and hosting the first-ever ‘Pop the Vote’ poll for all attendees, July 13-17.

 
Dallas, Texas – Acqueon Technologies Inc., a leader in the customer collaboration industry, will be exhibiting for the first time at the Microsoft Worldwide Partner Conference in Washington DC, July 13- 17. The company will be showcasing its Lync contact center solution, AiQ, to the international crowd of Microsoft partner attendees. Acqueon has built significant momentum in the Microsoft space in 2014, recently becoming a gold certified Microsoft partner, as well as achieving Lync 2013 qualification for the AiQ contact center solution.

AiQ brings full inbound/outbound contact center functionality to Lync, providing a solution for all customer service needs. Acqueon will be holding live demonstrations of AiQ during exhibit hours at the Walter E. Washington Convention Center. Join Acqueon at booth #125 in the Lync focus area to learn more about how AiQ is used to transform a Lync-based unified communications environment into a fully functioning, multi-channel contact center.

“Microsoft Lync brings businesses and customers a platform to communicate more quickly and effectively,” said Ryan Poulos, Director of Channels and Alliances. “Acqueon helps enhance the Lync platform by providing a true contact center management application for intelligent call routing, real-time monitoring, call recording and reporting. Acqueon also provides a powerful outbound dialer for proactive Lync outbound campaigns.”

Go to http://www.acqueon.com/news to read about Acqueon’s latest AiQ win – a large international restaurant chain with 1,500 locations.

Visit Acqueon at booth #125 at the WPC and participate in its ‘Pop the Vote’ poll as Microsoft partners from around the world vote for today’s top international music star. All voters will be entered to win a $100 American Express gift card each day of the contest.

About Acqueon Technologies
Acqueon Technologies Inc. specializes in developing software solutions for the customer collaboration space. These products and solutions use business logic to deliver a distinctive customer experience by enabling organizations to build better relationships with their customers. For more information, please contact [email protected] or call (888) 946-6878 (Americas/Europe) or (91-44) 6108-4800 (APAC/MEA).

About the Microsoft WPC
The Microsoft Worldwide Partner Conference (WPC) is an annual, global convergence of Microsoft’s top partners. It’s where partners come together to network, drive business growth and identify new profitability opportunities. This year the WPC will continue to focus on key trends that represent the most profitable models for partners.
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Contact Email [email protected]
Issued By Julie Burroughs
Country United States
Categories Business , Technology , Trade Shows
Tags contact center , contact center solution , contact center technology , microsoft conference , microsoft solution , technology
Last Updated June 24, 2014