AC InfoSoft Announced to Offer Virtual Call Center Software to Startups


Posted October 27, 2020 by acinfosoftind

AC InfoSoft announced to offer virtual call center software to startups. Any startup can use it as a perpetual or a hosted call center solution to run the business or call center. This solution will be available to work in-house or remotely.

 
AC InfoSoft announced to offer virtual call center software to startup companies, organizations, and call centers. This software is a 100% virtual call center solution, which lets agents work from anywhere in the world.
The company announced this virtual call center solution can be used to run a business with in-house staff or remote staff. This software can be accessed even in extreme conditions. For example, if an agent does not have access to a laptop or a computer and internet, then also he can attend blended or one-stream calls.
According to the shared details, this solution can work on three different modes:

• System Only: It is a traditional way of working with a call center solution. The only difference is that agents and managers work from home using their system.
• Phone Only: It is a system and internet independent mode of operations. Agents can receive calls on their mobile phone or landline and they can attend the calls. They do not need to have an internet connection or system access.
• Phone + System: This mode lets agents access the virtual call center software on their system screen. However, all calls get attended on the phone without using the internet. The advantage of this mode is using call center software without consuming too much bandwidth.

The company announced that the startup business can use this virtual call center solution to leverage multiple advantages such as:

• Reduced expenses
• Low investment
• Higher profits
• Hire from the international pool of talented agents
• Excellent performance
• Streamlined operations
• And many more

The company also announced the utilities of the virtual call center software, which are listed below:
• Customer care
• Technical support
• Business development
• Lead generation
• Sales and lead conversion
• Cold calling
• Collection
• And more

AC InfoSoft further announced that this launched virtual call center software will be made available to startups in two different purchasing models:

1. Perpetual virtual call center software: The startup can buy this software by paying the license fees.
2. Hosted virtual call center solution: This software can be rented under this buying model. The startups can use the hosted solution and pay monthly fees for usage.

About AC InfoSoft

It is a leading VoIP development company. The company has a presence in India, the USA, and the UK. The company has been offering VoIP development services to build different types of solutions. It also offers to hire VoIP developer services to let businesses hire a developer, who expertise in technologies like FreeSWITCH, Asterisk, WebRTC, Kamailio, and OpenSIPs. The VoIP developers of AC InfoSoft are also experts in open source solutions such as VICIDial, A2billing, ASTPP, FusionPBX, FreePBX, etc. The company has also developed call center solutions, which are available as a hosted or a perpetual solution. Now, the company has launched a virtual call center solution for startups. To know about this solution in detail, please visit its official page, here https://www.acinfosoft.com/ac-virtual-call-center-software/
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Issued By AC InfoSoft
Country India
Categories Software , Technology
Tags call center solution for startup , remote call center software , virtual call center software
Last Updated October 27, 2020