Comcast is a company that has gained a reputation for being opposed to unions. Their training manual states that they believe that having a union representation is not in the best interest of their employees, customers, or shareholders. There have been allegations that management has intimidated workers and subjected them to unwarranted disciplinary action for union members. In 2011, Comcast faced criticism from the Writers Guild of America for their policies on unions.

Comcast customer service
Comcast is additionally the nation’s third-largest home telephone service provider. The corporation provides services to residential and commercial customers in 40 states and the District of Columbia in the US. As the owner of the international media company NBCUniversal since 2011, Comcast is also a high-volume producer of feature films for theatrical exhibition, television programming, and a theme park operator. By revenue, it is the world’s third-largest telecommunications company.

Comcast owns and operates various business segments, including Xfinity, which provides residential cable communications, Comcast Business, a commercial services provider, and Xfinity Mobile, which is an MVNO of Verizon. Additionally, through NBCUniversal, Comcast owns and operates various broadcast network channels such as NBC, Telemundo, TeleXitos, and Cozi TV. It also operates various cable-only channels like MSNBC, CNBC, USA Network, Syfy, Oxygen, Bravo, and E!. Furthermore, it owns Universal Pictures, the film studio, Peacock, the VOD streaming service, and animation studios DreamWorks Animation, Illumination, and Universal Animation Studios. Comcast also holds significant stakes in digital distribution companies such as thePlatform, which it acquired in 2006, and ad-tech company FreeWheel, which it acquired in 2014. Since October 2018, Comcast has also been the parent company of Sky.